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❗PLEASE NOTE❗
Assignments can take up to 10 business days to turnaround. We aim for less. Do start work on your next assignment in the meantime. Be prepared to edit and update your draft subject to any additional insights and input from your tutor on your past assignments. Every submission and feedback can be a very useful learning exercise for you in its own right.
Be patient. You'll get there. Good luck
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📂 How to Upload Your Personal Documentation Securely 🔒
Once you are logged in to the LMS, follow these simple steps:
- Navigate to your Profile link (top right of the page).
- On your profile page, click Edit Profile.
- You will be redirected to your profile settings page.
- Scroll down to the bottom until you see the section “Upload your Personal Docs Here”.
- In this section, you can easily attach or upload your personal documents in Word (.doc/.docx) or PDF (.pdf) format.
- As soon as you upload your file, the Admin staff will be notified instantly via email 📧.
✅ Please ensure you only upload the correct and final version of your documents. This process is secure, and your details will be handled with care.
Good luck! 🌟
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What happened
On July, we added a required Use of AI declaration to all courses. Students who started after that date are unaffected. Some students with a lesson already in progress were locked out of continuing. This is how the platform behaves when a lesson changes mid-attempt.
What we knew and when
- July: We published the update after testing new enrolments.
- After release: We received reports from a small number of existing students who could not continue.
- Same period: We confirmed the cause and prepared a safe fix.
Why we made that call
The update was mandatory and applied to every course. The issue only affects open attempts that pre-date the change. Once we saw the impact, we moved to fix it.
What we are doing now
We are taking a full backup, then resetting affected in-progress attempts so those students can continue normally. No grades or completed work will be removed. If you need extra time on your course completion date because of this, we will add it.
What you need to do
If you see “review mode” or cannot continue, please contact support with your course name and the email you use to sign in. We will prioritise your reset and confirm once it's done.
Fingers crossed, this gremlin will be sorted over the weekend. We are sorry for the disruption and appreciate your patience.
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